Privacy Policy
Information We Collect
1.1 Personal Data
- Account Information: name, email address, password, phone number, billing/shipping address.
- Payment Details: credit/debit card number, expiration date, billing address (processed via secure third-party gateway; we do not store full card numbers).
1.2 Usage Data
- Cookies & Tracking: IP address, browser type/version, pages visited, time and date of visit, referral URLs.
- Device Information: device type, operating system, unique device identifiers.
1.3 Communications
- Customer Service: correspondence you send us (e.g., questions, feedback), support tickets, chat logs.
- Marketing Opt-Ins: if you subscribe to newsletters or promotional messages.
How We Use Your Information
We may use the information we collect to:
- Provide & Improve the Service. Process orders, manage your account, optimize website performance.
- Communicate with You. Send order confirmations, shipping notifications, account updates, and respond to inquiries.
- Marketing & Promotions. With your consent, send newsletters, special offers, and tailor advertising.
- Fraud Prevention & Security. Verify identities, monitor for suspicious activity, enforce our Terms of Service.
- Legal Compliance. Comply with tax, shipping, and other regulatory requirements.
Sharing Your Information
We do not sell, rent, or trade your personal data. We may share information with:
- Service Providers: payment processors, shipping carriers, hosting providers, email delivery services—solely to perform contracted services.
- Legal Authorities: when required by law, such as responding to subpoenas or court orders, or to protect our rights.
- Business Transfers: in the event of a merger, acquisition, or asset sale, user data may be transferred to the acquiring entity under confidentiality obligations.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable core site functionality (e.g., shopping cart).
- Analyze site usage and performance (via Google Analytics, Facebook Pixel, etc.).
- Remember your preferences and deliver personalized content.
You can manage cookies via your browser settings, but disabling certain cookies may affect site functionality.
Data Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption: SSL/TLS for data in transit.
- Access Controls: restricted access to personal data on a need-to-know basis.
- Regular Audits: vulnerability assessments and software updates.
However, no system is 100% secure—please safeguard your account credentials.
Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict processing.
- Withdraw consent for marketing communications.
- Receive a portable copy of your data.
To exercise these rights, please contact us at madisonsupp@gmail.com. We will respond within 30 days.
Children’s Privacy
Our Service is not intended for children under 16. We do not knowingly collect data from minors. If you believe we have collected such information, please contact us to request deletion.
Third-Party Links
Our website may contain links to third-party sites (e.g., social media, payment gateways). We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Policy to reflect changes in our practices or legal requirements. The “Last updated” date at the top will indicate when it was revised. Continued use of the Service after changes constitutes acceptance of the new Policy.
Thank you for trusting Madison with your personal data. We’re committed to keeping it safe and secure.